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Ask Ethel v. 3.0: Chat with a Librarian

January 13th, 2015 by jimm wetherbee in Announcements, Reference

Ask EthelThe Ethel K. Smith Library in association with Springshare is launching version three of its chat feature, Ask Ethel.

Feature in the new Ask Ethel you can:

  • Ask a question of a librarian any time, even when there isn’t a librarian online.  Now you can submit your question, and the next librarian on duty will pick it up.
  • E-mail and text to Ask Ethel
  • Get a transcript of your live chats.

A feature that you will soon see is a list of frequently asked questions.  The librarians will start to categorize and enter questions that have been previously complied into Ask Ethel.  This way, you may be able find what you even before you open a chat.

You can start an online chat with a librarian either from the Library Homepage or LibGuides. From the Library Homepage, click on the Ask Ethel image.  This will bring you to the Ask Ethel page.  If a reference librarian is available, the chat screen will come up.  Please enter your name and question and then click on the “Start Chat” button.

Normally a reference librarian is only available during Reference Desk Hours (usually 10:00 a.m. to 10:00 p.m. on Mondays through Thursdays and 3:00 p.m. to 10:00 p.m. on Sundays).  Even if a librarian isn’t on the desk, you can still leave a message.  You can type in a question and click the “Search” button.  If there are no matches, the question will go into the queue for the next available librarian.

Contact Page

You don’t have even search, should a librarian not be available.  The the left is a contact box.  This will allow you to text or message a librarian.  These will also go into the queue and will answered by the next available librarian.  You can also phone us.  There is often a librarian within earshot of the phone during regular library hours.

 

 

The homepage is not the only place where you can go to Ask Ethel.  Many of the LibGuides also have a Chat Box where you Ask Ethel Oncan ask a reference librarian a question.  Ask Ethel OffIf a librarian is available, you will see that the chat box includes a place for your name and a question.  It works just like the Ask Ethel page.  If a a librarian is not, just click on the link that reads “Search our Knowledgebase and/or submit your question.”  This will take you to the full Ask Ethel page.


Workshop Series: Spring 2015

January 5th, 2015 by Amee Odom in Announcements, Databases, E-Resources, Reference

Spring 2015 EKS Library and Center for Teaching & Learning (CTL) Workshop Series

Monday, January 12th at 1:00, 2:00, and 3:00 p.m.

Concurrent Sessions on Fetch!, GoogleApps, and Moodle

Join us for an afternoon of concurrent, 30 minute sessions on Fetch! (the Library’s Discovery Service), GoogleApps, and Moodle.  Choose any or all to attend based on your research/pedagogical interests.

Feel free to come and go to accommodate your afternoon advising appointments.

Fetch!

Sessions with Amee Odom at 1:00, 2:00 , and 3:00 p.m. in the EKS Library Reference Computer Commons

Amee Odom is the Director of the Library.  Questions, contact her at ameeodom@wingate.edu or 8096.

Through the EKS Library’s discovery search service, you can optimize your research process.  Conduct a search of the Library’s entire collection via a single, powerful search platform which will query databases, eBooks, the Library’s online catalog, and a wide range of digital resources.  Selected features and tools include:

  • SmartLinks to full text , Persistent links, and Citation formats
  • Discovery search history strings and Save/Share searches
  • Personalized and Shared folders
  • RSS feeds and Email alerts and Highly-refined relevancy ranking

GoogleApps

Sessions with Amee Odom at 1:00, 2:00 , and 3:00 p.m. in the EKS Library Computer Lab

Isaac Meadows is the Reference & Instruction Librarian.  Questions, contact him at i.meadows@wingate.edu or 8099.

Have you and Google Apps been properly introduced?  Come get to know the Google Apps a bit better with:

  • Reasons to promote the use of Google productivity tools by your students.
  • Ways to add interactivity and collaboration to classroom assignments.
  • Options for Data collection available through Google Forms.
  • Tools to manage your files via Google Drive.
  • Add-ons and Labs that may meet your unique needs.

Moodle Drop-In Question and Answer

Sessions with Mitch Cottenoir at 1:00, 2:00, and 3:00 p.m. in the CTL – Bring your Laptop!

Mitch Cottenoir is the Director of the CTL.  Questions, contact him at m.cottenoir@wingate.edu or 8978.

Would you like to:

  • let students know when others post to a forum?
  • let students know when you have added grades to the gradebook?
  • add a calendar to your course page?
  • know how to back up your course?

Get answers to these questions and others you have before the semester starts.


Tip of the Week

April 14th, 2014 by jimm wetherbee in Announcements, Reference

Tip of the Week

Need books for a project or research paper?

Try our eBook collections–available online 24/7!

Ask a Librarian for details!

Questions? Ask Us!


Tip of the Week

March 17th, 2014 by jimm wetherbee in Announcements, Databases, Reference

Tip of the Week

Need to organize your research?

Many databases allow you to create a free research folder to help keep your articles in one place.

Ask a Librarian to show you!

Questions? Ask Us!


Tip of the Week

March 3rd, 2014 by jimm wetherbee in Announcements, Reference

Tip of the Week

Looking for a quiet place to study?

Individual study rooms are available—just ask at the Circulation Desk.

Questions? Ask Us!


Tip of the Week

February 24th, 2014 by Isaac Meadows in Announcements, Databases, Reference

Tip of the Week

Looking for practice test for the GRE, LSAT, MAT, or others?

We’ve got you covered!

Ask a Librarian to show you how to access them.

Questions? Ask Us!


Tip of the Week

February 17th, 2014 by Isaac Meadows in Announcements, Reference

Tip of the Week

Struggling with how to cite images or pictures in a paper or presentation?

Ask a Librarian to show you how!

Questions? Ask Us!


Tip of the Week

February 10th, 2014 by jimm wetherbee in Announcements, Databases, Reference

Tip of the Week

Looking for articles from a specific newspaper or journal?

Ask a Librarian to show you how to search for them by title–it’s easy.

Questions? Ask Us!


Tip of the Week

January 27th, 2014 by Isaac Meadows in Announcements, Reference

Tip of the Week

Out of $$$ for printing? No worries!

You can add cash to your printing account at the Business Office in the Stegall Administration Building.

Questions? Ask Us!


Tip of the Week

November 11th, 2013 by Isaac Meadows in Announcements, Databases, Reference

Tip of the Week

Looking for visuals for a paper or presentation?

Many databases have rich collections of maps, charts, graphs, and more!

Questions? Ask Us!


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