Beginning on Wednesday 12 August 2015 at 10:00 p.m. and running until midnight, ProQuest will be performing critical maintenance to correct a load balancing error.
The customer impact caused by this issue has been minimal, but ProQuest feels it is important to use this window to correct it before it becomes more widespread. We apologize for this inconvenience and our technology teams are taking steps to prevent this from happening again.
On Saturday, 8 August, ProQuest will require an eight-hour maintenance window to perform system upgrades.
The system maintenance is scheduled to begin on Saturday, 8 August at 10:00 p.m. and run until Sunday, 9 August at 6:00 a.m.
- All ProQuest research databases (ProQuest Central, ABI-INFORM, PQDT etc.)
- All Chadwyck-Healey Poetry Collections
- SIRS Knowledge Source databases
4 August 2015: Beginning early Saturday morning, some patrons experienced intermittent access issues when using the nclive.org website. This issue began when some routine maintenance was completed late Friday/early Saturday morning at MCNC, NCLive’s data center and network provider.
1 August 2015: NCLive has announced that its website is currently unavailable, making databases inaccessible. All NCLive databases are noted as such on the All Databases page. We will post updates as they become available.
- Workflow tools and features such as search assist functionality, mobile compatibility, topic finder, term frequency graphs, and interface translation
- Basic and advanced search options, including searching by keyword, full text, named author, volume, named work, series name, and more
- More intuitive searching with search history and multiple result list sort options
EBSCO recently enhanced the eBook PDF experience for tablet users. Now users can read the full text of an EBSCO eBook PDF in their device’s browser, or download the eBook to a reading application. For more information on recommended devices, visit the EBSCO Support Site.
23 April 2014: Congressional Quarterly reports that the issue has been resolved.
Due to recent access issues, CQ Researcher has provided a temporary access account for while they work to restore regular service. The details for the temporary account have been e-mailed to students and faculty. If you have lost this temporary password, please e-mail a request to email@example.com. To insure that comply with any contractual agreement between Wingate and NCLIVE, you must request the information using your Wingate e-mail acocunt.
We apologize for any inconvenience this may cause. As soon as service is fully restored, we will notify you.
HeritageQuest, which is distributed by ProQuest, now has its content present by Ancestry. The new platform brings a number of enhancements and with that a few new browser requirements.
- HeritageQuest Online will be optimized to perform best on current versions of Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Internet Explorer 9 or newer (we recommend IE 11+). This gives libraries the most up-to-date security, as well.
- Microsoft Internet Explorer 8 or older will no longer be supported. The new HeritageQuest Online may work in discontinued operating systems (such as Windows XP) and browsers, but we will not guarantee compatibility or make fixes.
- Useful Microsoft Support information about each version of Internet Explorer can be found at http://support2.microsoft.com/gp/microsoft-internet-explorer.
Gales announces that on April 2nd, 2015, enhancements will be released for the following resources,
- Academic OneFile
- Gale Virtual Reference Library
- Infotrac Newsstand
- Science in Context.
These enhancements will increase accessibility for those with disabilities like low vision or blindness, improve usability for desktop and mobile researchers, and create a common user experience across some of Gale’s most popular resources. Enhancements include,
- Improvements to make resources more accessible to people with disabilities, such as low vision or blindness.
- Streamlined navigation and responsive web design to allow searching over multiple platforms.
- A more unified theme in line with other Gale products.
Wiley announced that it will be performing maintenance on its Online Library on Saturday, March 21st between 5:00 a.m. and 3:00 p.m. During this time access to the Wiley Online Library will be disrupted.
EBSCO has announced that Periodicals by Title and LinkSource will be unavailable on Saturday, March 14th from 9:00 a.m. to 9:00 p.m. During this time users will not be able to browser for full-text journals and the LinkSource icon that allows users to find journals across databases will not be available.
During this time all EBSCOhost databases and interfaces (including Fetch!) will still be available.